Summary of Key Findings 

Overall Satisfaction 

Headline Statistics (26 responses): 

• 96% would recommend the school (25 out of 26 respondents) 

• Strong agreement on safety and happiness: The vast majority of parents strongly agree or agree that their children are happy and feel safe 

• High confidence in SEND support: Parents consistently praise the specialist support provided 

• Zero tolerance for bullying working well: Only 2 parents reported bullying incidents 

What Parents Value Most 

Parents particularly praised: 

• Communication and responsiveness - "Communication. Ensuring my child is safe. Meeting my child's needs" 

• Staff understanding and support - "They support my son better than the mainstream school he attended. He is very happy to be there and staff have no judgement only understanding and support" 

• Individual progress - "My child has come on leaps and bounds since starting KTS" 

• Holistic approach - "Supports parents as well as the children and will always try and find a solution to any issues" 

Areas for Development 

The survey clearly identifies communication as the primary area for improvement, particularly: 

Daily updates for pre-verbal/non-verbal children (mentioned by 5 parents) 

• Parents want to know about their child's day, including food, toileting, behaviours, and activities 

• Technical issues with Class Dojo  

• Transparency about staffing arrangements
• ​When teachers are not in school for PPA or training parents would like to know who to contact in their absence 

What have we done about this?  

We have shared a short survey to ask parents and carers - We have asked ‘What would make communication work better for your family?’  
We'll share the results with you and use your feedback to try and tailor communication to meet your family's needs.